Terms & Conditions

MarketBH's Terms & Conditions (Vendor)

IMPORTANT -- READ CAREFULLY: BY CREATING AN ACCOUNT OR BY UTILISING OUR SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

 

1. These terms and conditions are a legal agreement between you as the Vendor and Sab Trek Technologies S.P.C (owner of and trading as “MarketBH”). By signing or agreeing to this contract the Vendor acknowledges that MarketBH is a property of Sab Trek Technologies S.P.C and that person agreeing to this contract is legally authorized to do so on behalf of their company/establishment.

2. For purpose of definition “Sab Trek Technologies S.P.C” is the owner of “MarketBH”. “MarketBH” is a website and mobile platform for buyers to order & pay for Products via the internet from “Vendors”. A “Vendor” is a legal entity that provide (sell) the products. “Buyers” are the users who are individuals or companies who have signed up for the MarketBH service and have chosen to agree to the terms and conditions and placed Product orders through MarketBH. MarketBH’s sole responsibility is connecting Buyers and Vendors and receiving payments on behalf of Vendors. The “Service” refers to the access of MarketBH website and mobile app that allows Buyers to make and pay for Product orders from the Vendors. The “Product” refers to the items and services provided by each Vendor. “Commission” refers to MarketBH’s commission on orders made by buyers to Vendor on the MarketBH platform. 

3. By participating the Vendor has agreed to all the terms and conditions.  Both parties have agreed that MarketBH users have the right to purchase the Vendor Products and make payment for them electronically via the websites and apps of MarketBH. The Vendor will be responsible to make available the orders purchased electronically through the MarketBH application & website (via the internet). The Vendor is responsible for the delivery of the purchased product to the buyer. The Vendor may opt to utilize the 3rd party delivery service MarketBH may have, but the ultimate responsibility of the delivery will remain on the Vendor. The Vendor is responsible to enter the correct weight of the product in order for MarketBH to calculate the correct shipping rate – should there be any discrepancy the additional charges will be passed on to the Vendor. In case the 3rd party delivery service has defaulted for any reason, the Vendor is fully liable to do the necessary to rectify the situation and ensure delivery of the product to the buyer.  The Vendor has agreed to provide the services to the best of their abilities, and should they be unable to continue to do so for any reason they will inform MarketBH on shop@Marketbh.com accordingly.

4. This agreement is valid for 1 year and will be automatically renewed unless terminated by either party. This agreement may be terminated at any time by providing a 1 week notice. MarketBH reserves the right to terminate this agreement immediately and without notice should the Vendor fail to honor their responsibilities. Should any termination occur MarketBH will settle any due payments and close off the Vendor account.

5. The Vendor agrees MarketBH’s commission will be at 5% of order value on all order types. The Vendor acknowledges and agrees that all buyer payments will be received directly by MarketBH and transferred to the Vendor within 10 working days in the following month less 5% commission & any Admin (3rd party MarketbH shipping partner) shipping charges. The Vendor agrees to inform MarketBH should there be any discrepancy in payment within 2 working days from receipt of payment otherwise it will be assumed it is approved. MarketBH reserves the right to change their commission, service charges, other terms of this agreement and add new charges or terms by providing 1 week notice.

6. The Vendor is fully responsible to honor all services featured by MarketBH. The Vendor is fully & solely responsible for all their Product pricing on MarketBH. The Vendor is fully responsible to sell only products that comply with the laws of the kingdom of Bahrain.  The Vendor agrees they will charge MarketBH users at equivalent or lower rates than they are charging to non-MarketBH users and will not apply any minimum or maximum amounts for any orders. The Vendor agrees to display MarketBH POS at their outlet. The Vendor agrees that they are fully and solely responsible for any customer disputes, refund requests that may arise from quality of Vendor Product or Service or timely delivery and accordingly bear any related actions &  costs, if any, directly with the buyer.  The Vendor is fully responsible for the Product in all forms including and not limited to the quality of product be it in terms of ingredients, finished product, speed of service. The Vendor is responsible for the products to match the displayed photo. The Vendor is liable and responsible for any product or services offered that is unhealthy, may cause sickness or injury of any form, or be unacceptable by the Buyer. The Vendor is fully responsible for the speed of delivery service and ensuring they deliver to the correct delivery address, even in the case of using MarketBH 3rd party delivery service. The Vendor is fully responsibly for verifying the accuracy of the Buyer delivery address and shall not hold MarketBH liable for any inaccuracies. The Vendor will not hold MarketBH responsible for being unable to reach the buyer delivery address. The Vendor will not hold MarketBH responsible for any topics, discussions, actions, words, language, photos, content that may take place or result from within MarketBH or MarketBH service. The Vendor understands that MarketBH reserves the right to expel any Buyer who abuses, misuses MarketBH service in any form. The definition of expel means terminating the Buyer access and terminating their account without any notice. MarketBH will not be responsible for any cancelled orders and will not refund any amounts that have been processed, in either way MarketBH’s commission remains. The Vendor is fully responsible to honor all paid orders. The Vendor acknowledges the full responsibility is theirs to explain to the buyer of any mishap, misrepresentation of product, absence of product and provide any refund directly to the buyer if that’s what they agree toThe Vendor agrees not to misuse MarketBH’s database in any form and only use it for the purpose of providing the MarketBH Service. The Vendor agrees not to copy, replicate the MarketBH database for any other purpose other than use for MarketBH Service. MarketBH may change/remove features if needed.

7. The Vendor acknowledges that MarketBH and all its data is the property of MarketBH (owned by Sab Trek Technologies S.P.C), including and not limited to all customer databases collected. The Vendor acknowledges that MarketBH will be retaining all data including customer data on their records/servers. The Vendor agrees that they may not share customer data with any 3rd parties and should only use it for their communication only. The Vendor agrees that MarketBH is allowed to use Vendor name, logo, trademark and imagery, products on MarketBH website and applications. The Vendor acknowledges that MarketBH may use the customer data base for the purpose of running MarketBH promotional campaigns and announcements.  The Vendor declares they are fully compliant with the safety and health rules and obligations of the Kingdom of Bahrain. MarketBH reserves the right to amend the terms and conditions of this agreement from time to time  and inform the Vendor of such changes which will be binding on both parties.

8. Sab Trek Technologies may choose to rename MarketBH at any time but will ensure this is announced. In the unfortunate event where MarketBH services are temporarily suspended due to circumstances beyond our control we will try our best to re-activate at our earliest but will not bear any responsibility for this inconvenience. In the unfortunate event where MarketBH services are permanently suspended due to circumstances beyond our control or as a result of our decision to terminate services we will ensure you are notified accordingly.  We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always notify you if this happens and we will ensure that the transfer will not affect your rights under the contract. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person/company if we agree to this in writing. In the instance that ownership of your entity is transferred to a new individual or company, then the new entity shall be bound by this agreement unless otherwise notified. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. These terms are governed by the laws of the Kingdom of Bahrain.

 

 

 

Terms & Conditions

MarketBH's Terms & Conditions (User)

IMPORTANT -- READ CAREFULLY: BY CREATING AN ACCOUNT OR BY UTILISING OUR SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

1.              These terms

1.1           What these terms cover. These are the terms and conditions on which we supply services to you. These terms and conditions are a legal agreement between You and Sab Trek Technologies S.P.C (trading as “MarketBH”), for use of the MarketBH service (the “Service”). "You" refers to any individual who creates an account on the Service (considered also as the “Buyer”), or, if the Service is being used on behalf of an entity by an individual authorised to agree to such terms on behalf of such entity, then "You" refers to such entity. If You are accessing the Service on behalf of Your employer, you represent and warrant that You have the authority to agree to these terms and conditions on its behalf. If You do not agree with the terms of this Agreement, do not use the Service. A “Vendor” is a legal entity that provide (sell) the products. MarketBH reserves the right to update and change the Agreement from time to time without notice or acceptance by You. The Agreement will also be applicable to the use of the Service on a trial basis. By using the Service, You signify Your irrevocable acceptance of this Agreement.

1.2           Why you should read them. Please read these terms carefully before you create an account and start using the Service. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

2.              Information about us and how to contact us

2.1           Who we are. We are Sab Trek Technologies S.P.C trading as MarketBH, a company registered in the Kingdom of Bahrain. Our company registration number is 127823.

2.2           How to contact us. You can contact us at shop@Marketbh.com

2.3           How we may contact you. If we have to contact you we will do so by at the email address you provided to us.  

3.              Our Services

3.1           The Service includes, and is limited to, a service, website, or mobile application that allows You access to and use of a single MarketBH account. "MarketBH" is a website and mobile platform for buyers to order & pay for Products via the internet from “Vendors”.  MarketBH’s role is to connect You with the Vendor and receive payment on their behalf and assumes no responsibility other than featuring the Vendor Product & processing payment. MarketBH assumes no responsibility for the quality of product ordered from any Vendor. The sole responsibility for the quality of product be it in terms of safety, ingredients, finished product, color, condition, speed of service is the Vendor You are ordering from as MarketBH has no responsibility on this subject. MarketBH assumes no responsibility that the orders made match the ones featured from photo featured on MarketBH. MarketBH shall not be liable or responsible for any Product or services offered by Vendors that is unhealthy, may cause sickness or injury of any form, or be unacceptable by You in any form. You are fully responsible for ensuring the correct contact details and delivery address details as MarketBH is not responsible for any such incorrect details provided by You. The Vendor is solely responsible for delivery time and service as MarketBH assumes no responsibility on this. MarketBH assumes no responsibility for the availability of any Product from the Vendor. MarketBH assumes no responsibility for any topics, discussions, actions, words, language, photos, content that may take place or result from within MarketBH. MarketBH reserves the right to terminate without notice You from using the service at any time should they find misuse or abuse in any form be it within its service. Payments are made though a secure payment gateway provided by an authorized financial institution in the Kingdom of Bahrain. Once an order is paid no refund or cancellation is possible, the Vendor will be solely responsible to honor this order and process your request. Should any dispute occur after payment, the Vendor You are ordering from will be fully responsible to handle the dispute and MarketBH will not be liable or responsible in anyway. You acknowledge and agree that MarketBH and Vendors will retain & have access to your contact details and may be able to send you offers, advertisements and marketing material from within MarketBH platform. You acknowledge and agree that through MarketBH You may be exposed to offers, advertisements and marketing material from various brands and companies. You acknowledge and agree that MarketBH or any of the Vendors you have placed orders from may contact you for the purpose of providing MarketBH Services. MarketBH assumes no responsibility should the quality of service be effected because of any internet related issues even during the payment process. MarketBH is not responsible for any issues that may arise due to the service provided by your bank or debit/credit card provider. In the unfortunate event where MarketBH services are temporarily suspended due to circumstances beyond our control we will try our best to re-activate at our earliest but will not bear any responsibility for this inconvenience. In the unfortunate event where MarketBH services are permanently suspended due to circumstances beyond our control or as a result of our decision to terminate services we will ensure you are notified accordingly. 

The Service may contain information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Service (collectively, “Content”). Subject to these Terms of Service, MarketBH grants to You and each user of the Service a worldwide, non-exclusive, non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Service. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Service is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

3.2           MarketBH may at its sole discretion modify the features of the Service from time to time without prior notice. You agree that MarketBH shall not be liable to You or to any third party for any modification, suspension, termination or discontinuance of the Service.

4.              Eligibility

4.1           You must be at least 15+ years of age to use this Service. You must provide your current, accurate identification, contact, and other information that may be required as part of the registration process and/or continued use of the Service. You are responsible for maintaining the confidentiality of your Service password and account, and are responsible for all activities that occur thereunder. You are responsible for the payment method used and confirm that the debit/credit card used is owned by you or You have approval to use if owned by someone else. MarketBH reserves the right to refuse service to You or anyone else at any time without notice for any reason.

5.              Registration

5.1           In order to use the Service, You must sign-up to MarketBH or order as a guest. To acquire an account for the Service, You must provide MarketBH with an email address, Mobile phone number and various other pieces of information. You are responsible for maintaining the confidentiality of the username and password for your account, and are fully responsible for all activities that occur within your account.

5.2           You agree to notify MarketBH of any unauthorised use of your account or any other breach of security, and ensure that You sign-out from your account at the end of each session. MarketBH will not be liable for any loss or damage arising from any failure by You to sign-out of your MarketBH account or for any damage that You may suffer as a result of a third party accessing the internet.

6.              Intellectual Property

6.1           All intellectual property rights and all other rights, including but not limited to all patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, database rights, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including without limitation know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered, and including without limitation all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world in the Service (the “Intellectual Property Rights”) shall be owned by MarketBH (Owned by Sab Trek Technologies S.P.C).

6.2           You may not reverse engineer, reverse compile or otherwise reduce to human readable form any software associated with the Service.

6.3           You shall use reasonable endeavors to prevent any infringement of MarketBH’s Intellectual Property Rights in the Service and shall promptly report to MarketBH any such infringement that comes to your attention.

7.              Termination and suspension

7.1           MarketBH may, at its sole discretion, at any time and for any reason, terminate the Service, terminate this Agreement, or suspend or terminate Your MarketBH account. In the event of suspension or termination, Your account will be disabled and You may not be granted access to Your account or any files or other Content contained in Your account, and MarketBH may delete Your user content, although residual copies of information may remain in our system for some time for back-up purposes.

7.2           Once your account is cancelled all of your Content will be immediately deleted from the Service. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.

7.3           If You terminate Your Account, via means provided for cancellation on the MarketBH app or website, and You request that MarketBH delete the Content and files contained in Your Account, MarketBH will make all reasonable efforts to do so.

8.              Proper Use

8.1           You agree that you will use the Service in compliance with all applicable national and international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence.

8.2           You shall not agree and shall not authorise or encourage any third party to: use the Service to upload, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by MarketBH; use the Service for any fraudulent or inappropriate purpose; resell, duplicate, reproduce or exploit any part of the Service without the express written permission of MarketBH; use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service. Violation of any of the foregoing may result in immediate termination of this Agreement.

8.3           MarketBH claims ownership over any user content submitted on or through the Service and  by uploading any user content to the Service, You agree that MarketBH may store and display your user content.

8.4           You understand that by using the Service, You may be exposed to user content that is offensive, indecent or objectionable. Under no circumstances will MarketBH be liable in any way for any user content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted or otherwise made available via the Service.

8.5           You agree that MarketBH has no responsibility or liability for the deletion of, or the failure to store or to transmit, any user content and other communications maintained by the Service. You acknowledge that MarketBH may establish general practices and limits concerning use of the Service and may modify such practices and limits from time to time.

9.              If there is a problem with the Service

9.1           If you have any questions or complaints about the Service, please contact us. You can write to us at shop@MarketBH.com

10.           How we may use your personal information

10.1         How we may use your personal information. We will only use your personal information for the purpose of providing the MarketBH service. 

11.           Representations and warranties

11.1         You represent and warrant that (a) all of the information provided by You to MarketBH to participate in the Service is correct and current; and (b) You have all necessary right, power and authority to enter into this Agreement and to perform the acts required of You hereunder.

11.2         You understand and agree that the Service is provided "as is" and the entire risk arising out of use, security or performance of the Service remains with You. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law.

11.3         You expressly understand and agree that MarketBH shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if MarketBH has been advised of the possibility of such damages), resulting from your usage of the Service.

12.           Other important terms

12.1         We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always notify You if this happens and we will all do our best that the transfer will not affect Your rights under the contract.

12.2         You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

12.3         Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between You and MarketBH. No other person shall have any rights to enforce any of its terms.

12.4         If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

12.5         Even if MarketBH delays in enforcing this contract, MarketBH can still enforce it later. If MarketBH do not insist immediately that You do anything You are required to do under these terms, or if we delay in taking steps against You in respect of your breaking this Agreement, that will not mean that You do not have to do those things and it will not prevent us taking steps against You at a later date.

12.6         Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by the laws of the Kingdom of Bahrain.